Golden Tulip Rome Piram Hotel

There was nothing about our bedroom which was 4 star, more like 2 star. So small it didn't even have a wardrobe, just a hole with a curtain covering it. There was no shower, just a hand held attachment over the bath but because of the slope of the walls you couldn't stand up in the bath. When i asked to use the bath i was told that there was an extra charge for using the jacussi part. The window was a slit, which i had to bend down to see out of as it was so low. Airco was so loud we couldn't hear the TV but didn't actally do anything & we couldn't switch it off Kept us awake. TV channels were only in Italien, signal was so poor from the english speaking ones you couldn't watch it.A terrible room considering we were paying 4 star prices. Staff not interested i our complaints. No free internet access. Small swimming pool on roof was actually a tub where maybe 5 people could put their feet in! There was 5 sunloungers for the whole hotel to sunbath on. How this hotel got its 4 star rating and pices i honestly do not know.

Location next to Termini Station

Internet charged at 10-15 € per day (depending on how you ask for it). Free in all surrounding hotels. No place in the room to put your laptop. Since internet in the room is only WIRED I had to put it on the fridge and work while standing. No way to arrange a different solution with hotel personnel. Big room in my case but NO wardrobe!

Luxury spotlessly clean hotel with good service and views of the inside. Magnificent, fantastic location to the airport for an early flight. Also - close to the Colosseum, other main attractions and many bars, restaurants, cafes as well as subway and bus.

The location is great, it is a beautiful elegant hotel, excellent breakfast buffet and well served, hotel has a terrace on the top floor, it is suitable to drink with a view that I have not visited because of lack of time

It was my second time there, but it was good the first time. Let's say they gave me a smaller room despite booking a larger room and immediately kindly replaced it with a larger room, but it's the room that hotels keep for free as a wild card because they know this problem. We were already waken up at 5:30, 6:00, so it didn't go as well as I'd hoped. I had one night and that was it. Then I found the bathroom not as clean as I wanted, so I cleaned it myself, without saying anything. They gave me a 20% discount on my next stay. Secondly, they have a central air conditioning and you have to ask the front desk if you turn it on or off. I wasted my time.

location is very closeby termini stn -the main central train stn in rome..we ddnt even get lost less than 3min from metro stn termini..i also loved the bfast buffet they served..i like the vintage classic atmosphere..the technical guy who fixed our tv n internet inside the room is very helpful and polite..the most impt thing tat i liked from the hotel is their luggage storage Nd allowed us to stor our luggages for 3 days..it was such a relief from our side knowing we dun nid to carry our luggages here n there.

they are understaff..very difficult to multitask some guests might hv the tendency to be impatient especially for certain requests that are not attended immediately

No nonsense, just the truth

The location near the train station was advantageous for exploring the city. Be prepared for inadequate noise insulation and inconsistent Wi-Fi, which hampered relaxation and connectivity. Staff were mostly helpful, but the overpriced dining options were disappointing. A clean environment, but the overall experience left much to be desired.

Perfect location, close to city centre and Termini train/metro station, nice and big room.

No complaints, overall lovely old place.

Magnificent views of the inside and rich breakfasts with delicious offerings. Tastefully decorated room with amazing bed and safe for safety measures...

Good location, within walking distance to most sights, friendly staff & lots of amenities

Good Location. Clean,

Breakfast drink service rather slow. Suggest they add self service hot drinks. The rest is self service

Nice hotel - however the 4 stars in the rating was one too many, in our opinion.

The air condition I 2 of our 3 rooms was not working, and it was not repaired during the stay. As a compensation, we got free dinner the last night. But the steaks were raw, even though we ordered medium and welldone. It was only at little better the second time. One of us did not eat his steak at all. And the vegetables we ordered was out of stock, so we got som others instead, but they did not tell us until they were served. At the end of the meal, when we should pay, we did not get the free dinner, be cause we should have told them before ordering, so they could have served a cheaper menu for us. We suggested a discount insted, for example the value of the meal we could have had, but did not get that either. THAT IS NOT GOOD ENOUGH!

Location/bed/en suite

The Hotel was conveniently located and extremely clean and the rooms were reasonably comfortable and a good size. The room would have been much improved with the addition of a couple of 2 armchairs.

The breakfast was adequate but could have been better. Cooked food was poor and cold. The waitress was very pleasant but the woman in charge at breakfast was the opposite . In fact very unpleasant ! The waitress was over worked and unable to cope as a result ( no fault of hers) I had to wait one morning 15 minutes for a clean cereal bowl and cutlery. Reception staff were helpful but the hotel was inflexible with regard to check in /check out times. They charged 50 euro for a late check out which I felt was ridiculous if they had free rooms. The hot tubs were open only when staff felt like opening them, not as advertised.

Friendly staff and great breakfast, but the room's air conditioning wasn't working.

small elevator, broken curtain, air conditioner error